DRIVE Reintegration Coaching:
Bridging the Gap for Teams and Returning Employees
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AuthorName
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LevelAdvanced
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Study timeX hours
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Video timeX hours
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Here is what we will cover in
The BDTM Certificate Program
Core Values
Define the fundamental principles that guide your business. These values shape decision-making, culture, and interactions within your team.
Mission Statement
Craft a succinct and inspiring mission statement that encapsulates your organization’s purpose, values, and goals. It serves as a compass for decision-making.
Business Identity-Purpose
Clarify your business’ identity—what sets you apart—and articulate your collective purpose. This section will help participants understand their roles and contributions.
Team Roles and Duties for Your Business Tribe
Detail the responsibilities of each team member. This clarity ensures efficient collaboration and prevents overlaps or gaps in tasks.
Client and Management Processes
:Outline the steps involved in serving clients—from initial contact to project completion. This process ensures consistency and excellent service delivery.
Team Retention - Achievement Plans
Create a framework for recognizing both client achievements (such as successful project outcomes) and team achievements (promotions, awards, etc.).
Kerstin Oleta
Drawing from decades of experience as a professional opera performer, Kerstin Oleta has acquired in-depth mastery of all levels of communication. She is a 6-time award-winning trainer and the CEO and Founder of The Business Leadership Excellence Institute, where she developed two national award-winning proprietary methodologies: Body Language Strategy and the Executive Management Wheel.
Her Body Language Strategy methodology revolutionizes how leaders develop authentic executive presence through neuroscience-based communication principles, while the Executive Management Wheel framework provides a comprehensive system for executive performance, strategic communication, and organizational culture development. These frameworks have been implemented with Fortune 500 executives and government organizations navigating complex transitions and transformations.
Kerstin delivers keynotes and executive training internationally on Body Language Strategy and Executive Performance. Her client portfolio includes Google, eBay Global, Amazon, the National Women's Council of Realtors, the National Security Collaboration Center at UT San Antonio, and the International Women in Leadership Conference in Paris, France, along with international speakers, physicians, attorneys, and business leaders.
